Privacy Policy
Gear Frenzy is a licensee of the TRUSTe Privacy Program. TRUSTe is an
independent, non-profit organization whose mission is to build users' trust and
confidence in the Internet by promoting the use of fair information practices.
This privacy statement covers the site www.gearfrenzy.com. Because this web site
wants to demonstrate its commitment to your privacy, it has agreed to disclose
its information practices and have its privacy practices reviewed for compliance
by TRUSTe.
If you have questions or concerns regarding this statement, you should first
contact contact Gear Frenzy by email at info@gearfrenzy.com. If you do not
receive acknowledgment of your inquiry or your inquiry has not been
satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.phpTRUSTe will then serve as a liaison with the Web site to resolve your concerns.
Information Collection & Use
Registration
In order to use this Web site fully, you will have the option to complete the
registration form and create a user name and password. During registration you are required
to give contact information (such as name and email address). We use this
information to contact you about the services on our site in which you have
expressed interest.
During registration, you will also have the option to provide demographic
information (such as income level and gender) to us; we encourage you to submit
this information so we can provide you a more personalized experience on our
site.
If you wish to subscribe to our newsletter during registration, we will use your
name and email address to send the newsletter to you. Out of respect for your privacy, we
provide you a way to unsubscribe.
Please see the “Choice and Opt-out” section.
Upon successful registration, a confirmation email will be sent to the email
address provided.
Gear Frenzy is the sole owner of the information collected on the gearfrenzy.com website. Gear Frenzy collects
personally identifiable information from our users at several different points
on our Web site.
Orders
If you purchase a product or service from us, we request certain personally
identifiable information from you on our order form. You must provide contact
information (such as name, email, and shipping address) and financial
information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an
order, we will use this information to contact you.
Upon successful order placement, a confirmation email of the order will be sent
to the email address provided.
Surveys or Contests
From time-to-time we may provide you the opportunity to participate in contests
or surveys on our site. If you
participate, we will request certain personally identifiable information from
you. Participation in these surveys or contests is completely voluntary and you
therefore have a choice whether or not to disclose this information. The requested information typically
includes contact information (such as name and shipping address), and
demographic information (such as zip code).
We use this information to notify contest winners and award prizes, to monitor
site traffic or personalize the site, to improve the functionality and offering
of the Web site and to send participants an email newsletter.
We may use a third party service provider to conduct these surveys or contests;
that company will be prohibited from using our users’ personally identifiable
information for any other purpose. We will not share the personally identifiable
information you provide through a contest or survey with other third parties
unless we give you prior notice and choice.
Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we
will ask you for your friend’s name and email address. We will automatically send your
friend a one-time email inviting him or her to visit the site. Gear Frenzy stores this information
for the sole purpose of sending this one-time email and tracking the success of
our referral program.
Your friend may contact us at info@gearfrenzy.com to request that we remove
this information from our database.
Communications from the Site
Special Offers and Updates
We will occasionally send you information on products, services, special deals
or promotions if you have opted in to receive the newsletter either during
registration or separately through our newsletter sign-up form.
Out of respect for your privacy, we present the option not to receive these
types of communications. Please see the “Choice and Opt-out.”
Newsletters
If you wish to subscribe to our newsletter, we will use your name and email
address to send the newsletter to you.
Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out”
section.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when
it is necessary to do so. For
instance, if our service is temporarily suspended for maintenance, we might send
you an email.
Generally, you may not opt-out of these communications, which are not
promotional in nature. If you do not
wish to receive them, you have the option to deactivate your account.
Customer Service
Based upon the personally identifiable information you provide us, we will send
you a welcoming email to verify your username and password. We will also communicate with you in
response to your inquiries, to provide the services you request, and to manage
your account. We will communicate with you by email or telephone, in accordance
with your wishes.
Profile
We store information that we collect through cookies, log files,
clear gifs, and/or third party sources to create a “profile” of your
preferences. We tie your personally
identifiable information and your purchasing history to information in the
profile in order to provide tailored promotions and marketing offers and to
improve the content of the site for you.
We do not share your profile with other third parties.
Supplementation of Information
In order to provide certain services [specify] to you, we may on
occasion supplement the personal information you submitted to us with
information from third party sources. [Use all that apply to your business model.]
Address Verification
We use third party software to
verify a valid address, in order to ensure a correct shipping address has been provided
Information Sharing and Disclosure
Personally identifiable information:
We DO NOT Share Personally Identifiable Information with Third Parties EXCEPT to
provide accurate billing and shipping information in the placement and
fulfillment of your order.
Agents
We use an outside shipping company to fulfill orders, and a credit card
processing company to bill you for goods and services. These companies do not
retain, share, store or use personally identifiable information for any other
purposes.
Legal Disclaimer
We reserve the right to disclose your
personally identifiable information as required by law and when we believe that
disclosure is necessary to protect our rights and/or to comply with a judicial
proceeding, court order, or legal process served on our Web site
Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally
identifiable information used for certain purposes, when we ask for this
information. For example, if you purchase a product/service but do not wish to receive any additional marketing
material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications,
you may opt-out of receiving them by following the instructions included in each
newsletter or communication or by emailing us at support@gearfrenzy.com.
Log Files
As is true of most Web sites, we gather certain information automatically and
store it in log files. This
information includes internet protocol (IP) addresses, browser type, internet
service provider (ISP), referring/exit pages, operating system, date/time stamp,
and clickstream data.
We use this information, which does not identify individual users, to analyze
trends, to administer the site, to track users’ movements around the site and to
gather demographic information about our user base as a whole.
We do [do not] link this automatically-collected data to personally identifiable
information. [IP addresses are tied
to personally identifiable information to [describe the purpose for which you do this]
We use a third-party tracking service [called XXXX] that uses cookies [log
files] to track non-personally identifiable information about visitors to our
site in the aggregate [state what information is captured, e.g., usage and volume statistics] to
[state purpose of the collection]
Cookies
A cookie is a small text file that is stored on a user’s computer for
record-keeping purposes. We use cookies on this site. We o not link the
information we store in cookies to any personally identifiable information you
submit while on our site.
We use both session ID cookies and persistent cookies. We use session cookies to make it
easier for you to navigate our site. A session ID cookie expires when you close
you browser. A persistent cookie remains on your hard drive for an extended
period of time. You can remove persistent cookies by following directions
provided in your Internet browser’s “help” file.
We set a persistent cookie to store your passwords, so you don’t have to enter
it more than once. Persistent
cookies also enable us to track and target the interests of our users to enhance
the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some
areas of our site, such as contests or surveys, will be limited.
This privacy statement covers the
use of cookies by Gear Frenzy only and does not cover the use of cookies by any
advertisers.
Clear Gifs (Web Beacons/Web Bugs)
We use clear gifs in our HTML-based emails to let us know which emails have been
opened by recipients. This allows us
to gauge the effectiveness of certain communications and the effectiveness of
our marketing campaigns. If you
would like to opt-out of these emails, please see “Choice and Opt-out.”
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by
Gear Frenzy. Please be aware that we, Gear Frenzy, are not responsible for the
privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy
statements of each and every Web site that collects personally identifiable
information.
This privacy statement applies only to information collected by this Web site.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire
our service, you may correct, update, delete or deactivate it by making the
change on our member information page or by emailing our Customer Support at
support@gearfrenzy.com.
Security
The security of your personal information is important to us. When you enter sensitive information
(such as credit card number and/or social security number) on our registration
or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the
personal information submitted to us, both during transmission and once we
receive it. No method of
transmission over the Internet, or method of electronic storage, is 100% secure,
however. Therefore, while we strive
to use commercially acceptable means to protect your personal information, we
cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can
send email us at info@gearfrenzy.com.
Business Transitions
In the event Gear Frenzy goes through a business transition, such as a merger,
acquisition by another company, or sale of all or a portion of its assets, your
personally identifiable information will likely be among the assets transferred. You will be notified via email of any
such change in ownership or control of your personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this
privacy statement, the page, and other places we deem appropriate so that you
are aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please
review it frequently. If we make
material changes to this policy, we will notify you here, by email, or by means
of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please
email info@gearfrenzy.com.
